Research Design and Use of Correlation or Regression
In the article, the authors employed a survey research design. The authors used regression and correlation to validate a connection between Service Quality Dimensions and patient satisfaction. Quality is a critical component when competing with organizations. Hence, organizations create entire quality strategies to ensure they are above their competitors. Patients expect quality services when they visit a hospital. For this reason, knowing their views with the use of a questionnaire improves hospital administrators and staff knowledge so they can meet diverse challenges effectively while bringing revenue into the hospital (Yasin & Anjum, 2015).
Thanks for the critique of your article.
Can you elaborate as to the different “predictive variations in the exam” which justifies a multivariate model rather than bivariate?
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