Effective Listening in Interpersonal Communication

Primary Task Response: Within the Discussion Board area, write 300–500 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

An underrated aspect of interpersonal communication is listening. Many times, the success of a conversation will depend on whether one person took the time to actually listen to what the other person had to say.

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Watch the TED Talk below on the keys to having effective conversations:

Celeste Headlee: 10 ways to have a better conversation

Try out at least one of the techniques outlined in the video this week and tell us about it!

Summarize the situation:
Who were you talking to?
What was the subject? Which technique did you use? Explain the following:
How did your use of the technique impact the effectiveness of the conversation? Provide clear examples about how your interaction with this person was impacted by the technique you used.
How can you use this technique going forward to increase your effectiveness in the workplace?

Reading and Learning Materials

Use these resources to help you complete this assignment:

Interpersonal Communication: Listening

This video addresses how listening is an important part of interpersonal communication.
Improve Your Listening Skills With Active Listening

This video provides an overview of active listening skills.
Listening Skills

This video outlines three steps to effective listening and listening skills.

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